Friday, April 29, 2011
Appreciation for No Reason: Thanking for Nothing
As the saying goes, “Different strokes for different folks”, but isn't it a widely accepted fact that verbal praise can be one of the the most powerful incentive that can be awarded to a good performing employee? As one research conducted goes to show, verbal praise in forms of recognition during events or a formal praise in front of others is a big factor that affects the turnover rate of the company, that is their ability to retain their employees. Verbal praise affects the willingness of the employee to stay with the company for a longer period of time. Percentages show that verbal praising is among one of the recognition techniques that is effective alongside cash bonuses and other non-cash incentives (Maritz 2006). However, easy as it is to dole out praise words, not a lot of managers are into the practice. There are different factors that may affect the manager's disposition about doling out verbal praises and are enumerated as follows:
a) The manager may be uncomfortable with verbally praising employees. This may root from previous experiences that make him/her distrust this kind employee recognition strategy.
b) Ego. This is a common problem for everyone. Some managers, due to having reached their status with the company, has developed a a sense of pride that may be unhealthy. He/ she may adapt an attitude that makes them think highly of themselves. Rank and power sometimes does a lot of things to people.
c) Other employees sometimes think that those that are praised are becoming favorites or “pets” by the manager. This sometimes prohibits the manager to give verbal praises to employees in front of others in fear of being labled unjust. They would rather not give praises than cause an uncomfortable atmosphere.
d) Words are very powerful tools in affecting the human emotion and depending on the kind of words that one may hear, it may have negative of positive effects. In praises for example, it can negatively effect employees who are uncomfortable with it. It may make them decrease their productivity in order to shy away from being acknowledged publicly. Therefore, not knowing the proper incentive needs that are effective with your employees may be a hindrance to managers and companies to praise their employees.
2. As a manager, what steps would you take to motivate your employees after observing them perform well?
Working hard is a virtue that all employees must employ in order to get recognized and be acknowledged. It is their part of the bargain when they get accepted in the company. You don't just receive praises and rewards without expending effort on it. Most employees who are career-oriented and are focused in their productivity put their best foot forward in order to achieve their goals of a higher position ang compensation in the future. It is employees like these that are key factors for a company to achieve their goals of productivity. Driven as they are, they are humans as well and may experience burn-out or may become unsatisfied when their hard work are not being acknowledged and they would feel like they are taken for granted.
No one likes a boss who takes his/ her employees for granted. Sometimes, monetary incentives are not enough to make employees feel appreciated. A direct recognition of a job well done may just be the thing to keep their fire burning. An honest appreciation of a positive outcome of a project done by employees is an effective way to make them feel pride on what they have done. It will give them a sense of importance and fulfillment which will fuel their drive to perform better in the next undertaking. Others who may see this in a positive light will be encouraged to do the same thus creating a constructively competitive environment for all. A win-win situation for the employees and the company as well. As from the Supervisor's Newsletter of Mines and Associates, “Effective praise tells employees what they're doing right and encourages them to keep doing it. That's why some consider praise superior to punishment as a teaching tool. Praise is loaded with information: It tells you exactly what to do next time (Epotech 2001).”
Another motivation tool for me is to provide compensation based rewards as well as spontaneous rewards that may be out of the blue or may serve as a surprise. This will provide an atmosphere of excitement that is contagious to all and will make the employees put in a conscious effort to make their work exceedingly noticeable. They will all be eager to put in extra effort since they know that they will be reaping rewards. Ed Frigsbee gives examples of spontaneous gift like maybe a day at the spa or gift certificates to a good restaurant (Rigsbee 2010). This may be good idea for treats since the employee who works so hard may welcome a relaxing day to have them recharged and be more motivated as ever to perform well. All properly motivated employees will highly contribute to the productivity of the company as a whole. It all starts with a few or a handful but if the right motivation is employed, it will spread to a company full of eager employees. The company must employ the right strategy to keep the fire burning.
3. Are there any downsides to giving employees too much verbal praise? What might these downsides be and how could you alleviate them as a manager?
Again, verbal praises can highly affect an employees work as whole. It can affect their productivity, image in the workplace, self esteem as well as relationships with other employees and managers as well. Much as it is positive, it has it's downsides as well. The key to somehow avoid these downsides would be to plan on a way of lessening it and it's effects to the employees. Here are the possible downsides of too much verbal praises as well as ways to somehow alleviate them:
a. One downside would be making the employee feel complacent and may cause him/ her to feel that mediocre work would be enough. It may give them a feeling that there is no room for improvement. If verbal praising is over done, it may not develop a sense of improvement in the work attitude of the employee. To alleviate this, the manager should not overdo verbal praising. Choose only the achievements that are noteworthy of praise. When verbal praising is overdone, the next praise would seem meaningless for employees. Point out the positive effects of the wonderful job done to the company as a whole to give the employee a sense of responsibility in furthermore improving their work.
b. Another downside of too much verbal praise is the perception it may give to employees. Some employees may perceive it insulting when things that are too basic are given praises. Do not sweat the small stuff.
c. It may be a prelude to insults. Some managers when given the assignment from higher management to give too much verbal praise can think of this as a opportunity to insult the employees through phony praises. Employees may also think of it a as sugar coating and may think that there are insincere undertones to it. The best way for a manager to avoid this is to make eye contact when giving out the praise to communicate the honesty to it. It should be more meaningful when it is timely and delivered in a precise way to make it more credible and believable.
d. It may not be applicable to all but too much verbal praising can cause unnecessary stress to the employee. There are employees who do not take well to being praised especially when in public. There are cases when it is the cause of the deterioration in the employees' productivity and attitude in the work place. One way to address this is for the manager to study the personalities of the employees. Be keen on matching the effective incentive or praise strategy for employees so that it is both effective and well appreciated.
e. It may cause chaos in the workplace since some employees may be envious with other employees who receive excessive praising and may think them favorites. Again, to be precise in pointing out the noteworthy act comes into place. The manager should point out the exact reason why the praise was given so that it could be set an example for others to follow and resolve their issue, and make it clear to them that the praise was given for a reason.
4. As a manager, how would you ensure that recognition given to employees is distributed fairly and justly?
Managers should think it important that incentives and praises should be justly and fairly given to employees. It is indeed hard to face complaining employees who are comparing themselves with others. To address this, first and foremost, the manager should design a non-biased incentive program or a gauge level that should be uniform to all. This should be made clear to everyone and must have a basis so that there can be a benchmark or a standard that all the employees can reach to gain rewards.
Managers should also conduct in-house surveys that dwell on employee relationships and work attitude so that others that may not be recognized may have the opportunity. Some employees who have meaningful contribution may not be very visible and surveys can help in recognizing them since other employees who see the value of their colleague's work can bring this to the attention of management. Good peer-to-peer relationship is inportant in fostering a more productive atmosphere. Suggestion boxes can also be used and will be helpful in addressing other employee issues and will also aid in assessing incentive and praise programs.
Furthermore, management should make sure that everyone gets a chance in getting a well deserved recognition. The rewards program should also be consistent and clearly communicated. Well satisfied employees translates to good productivity and wellness for the company.
List of References
Epotech. (2001). Praising Employees. Retrieved April 19, 2005, from the Epotech database.
Maritz (2006). The Power of Meaningful Employee Recognition: Why One Size Does not Fit All.
Maritz Inc. MRC-124 April 2006
Rigsbee, E (2010). Praise for a Job Well Done. (Online) available from
Friday, April 22, 2011
Alternative Medicine Effectiveness Essay
Morality by Bernard Gert , re: "Broadway Danny Rose" Philosophy and Ethics
- Does not Kill 2. Does not Cause Pain
- Does not Disable 4. Does not Deprive of Freedom
- Does not Deprive of Pleasure. 6. Doesn't Deceive
- Keeps His Promise 8. Doesn't Cheat
- Obeys the Law and
- Does His Duty--where Duty includes those actions that he is required to do by his job, his position, his family, his circumstances.
Life Cycle Costing Method, a Detailed LCC Essay
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Gender Archetypes, the Feminine and Masculine Notions
Gender Ideas
I. My Idea of Gender
I strongly believe that there is a wide deviation between the treatment of males from the females. Gender is inherently bias. This bias has its strong roots and have been in the minds of everyone, including me, for centuries of human existence. Women have been clamoring for equality but I do not think that equality can be achieved. Equity, yes, but equality is really difficult, or should I say, impossible. At least these days, the gender bias is not as strong as before. The only sad news is, it still exists.
Bias on gender and inequalities are not only towards women though. Although as seen by the naked eye and observable in everyday life, women are the aggrieved party. However, I also believe that men are victims as well. In any situation where there are both men and women present, it is inherent to give a heavy task to men such as construction work or any work requiring force.
In this course I would like to learn many things. Among these are: :1) how can I be more impartial in my idea of gender roles, (2) to develop a strong knowledge of the philosophies on gender, {3) to learn how to minimize gender bias, including that of and to, my peers and friends, and (4) to have a general understanding of the relevant things and ideas talked about in this course.
II. The Masculine and Feminine Archetypes
I agree with the idea of the masculine and feminine archetypes that were presented. Though they may be only “archetypes” as what we call them, they represent the majority of the truth that are happening around us, not the ultimate truth but the one that everyone believes to be, the popular reality. This means that even the majority believes in these archetypes, it does not follow that they are necessarily correct. What we read in the myths, legends, fairy tales, heroic stories and what we hear over the radio and see in the television affect us greatly in terms of gender archetypes.
It is very agreeable that indeed human minds have innate structures in it playing a major role in determining the way our brains perceive the world around us and “which organize and give meaning to the multitude of information which our senses receive every second of our lives. (Knox, 2003, p. 12) Thus, the way we are raised is a very strong determining factor in terms of these archetypes together with our connection to the Universal Mind or Higher Self.
As for me, I feel to have the Hero archetype, the “mega myth” or “super archetype”. I thought to have this archetype due to challenging situations in life and I always imagine myself being able to overcome all the extreme difficulties. Actually these imaginations that I have give me a temporary illusion of triumph over feelings of helplessness and impotence. I also imagine, sometimes, to have battles of my own against the wicked guys and protect some friends and loved ones that I have in case those wicked and crooked-minded guys want to inflict damage or pain upon them.
When I read about archetypes and discovered mine, I was happy of what was Jung tells about it in the book of Sidoli.
“[T]he hero’s nature is human but raised to the limit of the supernatural—he is ‘semi-divine’… The motifs of ‘insignificance,’ exposure, abandonment, danger, etc. try to show how precarious is the psychic possibility of wholeness” (Sidoli, 2000, p. 17)
III. Women, Men and Society by Renzetti and Curran
Presenting the book in a way useful to both men and women is one of the best feature I can observe as I flipped through the pages of Renzetti and Curran’s Women, Men and Society. However, in the later section, male concerns are not as detailed as how it was presented in the first chapters.
Browsing through it, I found one topic that interests me. It is on Gender and Intimate Relationships which I found to be very useful for everyone. I was glad to learn how sexual orientation, race, and age together with the effects of stereotyping in roles of each family member as they were explained in the book. From this chapter I learned the importance of socialization. In this section the authors have thoroughly presented and discussed relevant theories such as the social learning theory, identification theory, cognitive-developmental theory, and Bem's theory.
Gender, Politics, Government, and the Military is the section that does not match my taste very much. I feel it is overrated topic to discuss more of these in a gender book including sexual harassment of women in the military and the exclusion of women from many military training experiences and combat roles. I clearly understand however, that this chapter is necessary part of the entire book.
IV. The Values of Belonging by Carol Lee Flinders
The book of Flinders entitled The Values of Belonging impresses me in a way that it is something revolutionary for my knowledge. I have to agree with her idea that it is all about values and not really of gender why the so called “gender wars” happened and admittedly, still happen.
I like the idea presented in the book that it is only women, or the feminine nature who retained the value of belonging and men or the masculine character has chosen to live the values of enterprise.
The part which I do not like so much about the book is on the “spiritual knot” aspect where Flinders claimed to “only be untied by women and men committed to reclaiming balance, mutuality, intuition, and wholeness together”. I, instead believe, that it is proper values education together with open mindedness that can unite men and women.
References
Knox, J. (2003). Archetype, Attachment, Analysis: Jungian Psychology and the Emergent Mind. New York: Brunner-Routledge.
Sidoli, M. (2000). When the Body Speaks: The Archetypes in the Body (P. Blakemore, Ed.). London: Routledge.
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Indirect Expense Allocation, a "What If Scenario" Problem Analysis and Solution
Situation and Instructions are at the end of this page....
As based on Silver Coat Tourism Resort's Income and Expenditure Statement, a What-If Analysis was drawn. After studying the statement, the What-If analysis was administered by formulation of 2 case scenarios. The scenarios would concentrate on the Planned Direct expenses wherein different values would be assigned to this item and how the Net Profit Income of each profit generating centre would be affected. A comparison of the original planned expenses to the two case scenarios would be made as well as show the different net ncomes that they will actually provide. Table 1 is presented below:
| Original Planned Expenses | Case Scenario 1 | Case Scenario 2 |
Administration | $72,500.00 | $110,000.00 | $52,000.00 |
Depreciation | $61,250.00 | $86,500.00 | $63,000.00 |
Energy | $46,000.00 | $48,750.00 | $31,500.00 |
Insurance | $12,500.00 | $32,450.00 | $22,500.00 |
Maintenance | $26,000.00 | $38,000.00 | $28,000.00 |
Marketing | $52,250.00 | $61,000.00 | $60,000.00 |
Net Income | $650,910.00 | $544,710.00 | $664,410.00 |
Table 1. Table showing Original Planned Expenses, Case Scenario 1 and 2 assigned expenses as well as Net Income yield of each category
Case Scenario 2 as a different approach, assigns values in a different manner. Some expenses were increased and other expense categories were decreased. This resulted to an increase in net income of $ 13, 500.00 which is equivalent to approximately 2%. Therefore, knowing which expenses to minimize and which ones to increase will definitely result to higher net income.
In conclusion, when a company puts effort on how to somehow minimize their indirect expenses it will definitely result to increase in net income. The company must employ the best means of decreasing their expenses in order for them to yield a higher profit.
Business Value of the Excel Workbook
The excel workbook is a tool that will help financial planners since it can help gauge the overall financial performance of a business when being faced with various modifiable constraints. The values placed on Planned Indirect Expenses are considered the modifiable variables. The indirect/operating expenses can be manipulated while keeping constant the Net Income, Cost of Sales and Direct Expenses. This way, the business can weigh the effects of the changes made in indirect expenses and they can work on ways on how these expenses be mnimized. In effect, the company profit is maximized. With the excel woorkbook, financial planners can determine the expense which should be monitored closely, which ones are to be minimized, how to effectively do it and what are the best expense allocation expense technics to be employed that will give positive results.
What-If Analysis: Memo of Indirect Expense Allocations
As requested, a What-If Analysis has been done on Silver Coat Tourism Resort’s Income and Expenditure Statement. This was implemented by formulating two (2) case scenarios where different values were assigned to its Planned Indirect Expenses and analyzing how it affected the Net Profit Income of each profit centre. Table 1 below shows the original planned expenses and the two case scenarios side-by-side together with the actual net income each situation will essentially yield.
Original Planned Expenses Case Scenario 1 Case Scenario 2
Administration $72,500.00 $110,000.00 $52,000.00
Depreciation $61,250.00 $86,500.00 $63,000.00
Energy $46,000.00 $48,750.00 $31,500.00
Insurance $12,500.00 $32,450.00 $22,500.00
Maintenance $26,000.00 $38,000.00 $28,000.00
Marketing $52,250.00 $61,000.00 $60,000.00
Net Income $650,910.00 $544,710.00 $664,410.00
Table 1
Comparing the Original Expenses to Case #1, all planned expenses were made to be higher. Its effect is that the larger the planned expenses are, the smaller the net income will be. A net income of $106,200.00 will be lost if scenario 1 will be adopted.
Case Scenario 2, on the other hand, played well with expenses. Some were given a higher value from the original and some were given a smaller value. The result of this was that net income rose by $13,500.00 or approximately 2% from the original.
Like in any company, the bottom-line rule here is to minimize indirect expenses as much as possible in order to maximize net profit.
Business Value of the Excel Workbook
The excel workbook is a simple indirect expense allocation tool created to help foresee a business’ financial performance given a set of modifiable constraints. In this tool, the only modifiable variables are what you place on planned indirect expenses. Net Income, Cost of Sales and Direct Expenses are assumed to be constant while you play around with indirect/operating expenses. This can allow businesses to make mitigation plans to maximize their end profit. Such questions like (1) what expense type should closely be monitored, (2) where to cut cost, (3) how to effectively minimize unnecessary expenses and (4) what feasible expense allocation can yield the best results, are things that this workbook can help financial planners to answer.